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How to Take Restaurant Orders on WhatsApp Without Mistakes

WhatsApp is how Lebanon orders food. It is also where orders get lost at 9 pm on a Friday. These habits make it work for you.

Send a link, not a photo of the menu

A photo of the menu leads to questions about prices and sizes. A menu link lets customers choose everything themselves, with today's prices.

Ask for the address once, in writing

Ask for the area, street, building and floor, and a phone number. With an ordering link, the customer fills them in before sending.

Confirm the total before you cook

A clear total with the delivery fee avoids arguments at the door. Tell customers if you accept dollars, pounds or both.

Tell the customer when the order leaves

A short "on the way" message cuts the "where is my order?" calls in half.

Keep all orders in one place

When orders come from WhatsApp, Instagram and phone calls, keep one list for the kitchen so nothing is forgotten.

Try it for your restaurant

Choose a plan and your menu can be online today.

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Questions

Can customers order on WhatsApp without typing everything?

Yes. With a menu link they choose dishes, sizes and extras, and the complete order is sent to your WhatsApp.

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